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Reservation/Payment Terms:

  • Reservations become a contract when a 50% deposit is received.

Delivery/Pick - Up Services:

  • This service, which includes pick-up, is available at a nominal additional charge.
  • After hour deliveries are available for an additional charge.
  • Rental equipment scheduled for pick-up should be assembled and available for delivery personnel.
  • Tables and chairs must be folded and stacked and in the same location as delivered.
  • Equipment must be clean and repackaged in the same containers as they were delivered.
  • If the equipment is unavailable for pick-up on the agreed date and time, an additional charge will be made.

Replacement Charges:

  • Replacement costs will be assessed on any equipment due to breakage, loss, theft, abuse, or intentional damage by the customer.
  • Repair costs will be incurred when equipment has been misused by the customer.
  • Linens that are returned with wax, mildew, or burns on them will be charged replacement cost. Linens should not be returned in plastic bags to prevent mildew.

Cancellation Fees:

  • Deposits on reservations are Non refundable if cancelled or downsized within 14 days of pick up date.
  • 50% of a fully paid contract or reservation is Non refundable if cancelled or downsized within 14 days of pick up date.
  • Deposits on video and data projectors are non refundable.