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Reservation/Payment Terms:

  • Reservations become a contract when a 50% deposit is received.

Replacement Charges:

  • Replacement costs will be assessed on any equipment due to breakage, loss, theft, abuse, or intentional damage by the customer.
  • Repair costs will be incurred when equipment has been misused by the customer.
  • Linens that are returned with wax, mildew, or burns on them will be charged replacement cost. Linens should not be returned in plastic bags to prevent mildew.

Cancellation Fees:

  • Deposits on reservations are Non refundable if cancelled or downsized within 14 days of pick up date.
  • 50% of a fully paid contract or reservation is Non refundable if cancelled or downsized within 14 days of pick up date.
  • Deposits on video and data projectors are non refundable.